Are you passionate about helping others and looking for a rewarding, fully remote career? Aminda Gamboa Allstate Insurance Agency is seeking a dedicated and friendly Tx Licensed Insurance Agent to join our growing team as a Customer Service Representative. Based in the vibrant city of Austin, Texas, our agency is committed to providing exceptional service and building lasting relationships with our clients. This is a unique opportunity to leverage your insurance license in a role where you'll be the go-to person for our valued policyholders. You'll play a crucial part in ensuring our clients feel supported, understood, and well-protected. We believe in creating a positive and supportive work environment where you can thrive and make a real difference. If you're eager to provide top-notch customer service from the comfort of your own home, we encourage you to connect with us! Fully remote - must be P&C Licensed

Salary Range: $19.00 - $24.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Health Insurance

Texas Property and Casualty Insurance License (Required).

Previous experience in customer service, preferably within the insurance industry.

Excellent verbal and written communication skills.

Proficiency with computer systems and insurance software.

A genuine desire to help people and solve problems.

Ability to work independently and manage your time effectively in a remote setting.

Serve as the primary point of contact for our policyholders, providing outstanding support and guidance.

Address customer inquiries regarding policies, coverage, billing, and claims with clarity and patience.

Assist with policy endorsements, renewals, and cancellations, ensuring accuracy and compliance.

Process payments and manage billing inquiries, maintaining meticulous records.

Build strong relationships with clients, fostering loyalty and trust through exceptional service.

Collaborate with the agent to identify opportunities for policy reviews and potential coverage enhancements.