Ameriguard Insurance Agency is looking for a licensed Account Manager to join our growing service team. This is a remote position built for someone who genuinely enjoys helping people, takes pride in their work, and understands that great service is what keeps clients coming back.
In this role, you will be the primary point of contact for our existing clients — handling policy changes, issuing Evidence of Insurance to loan processors, and working hand-in-hand with our established service team to make sure every client interaction is handled with care and professionalism.
This is not a sales role. This is a service role — and we take service seriously. If you are the kind of person who finds real satisfaction in solving problems, communicating clearly, and making people feel taken care of, you will fit right in here.
Salary Range: $45,000.00 - $60,000.00 per year
Annual Base Salary + Bonus Opportunities
Work from Home
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Retirement Plan
Evenings Off
Career Growth Opportunities
Health Insurance
Active Property & Casualty insurance license (required — not preferred)
Previous experience in an insurance agency service or account management role
Strong written and verbal communication skills — you can explain insurance clearly to someone who has never thought about it before
Detail-oriented and organized — policy changes and insurance documents require accuracy, and you take that seriously
Team-first mindset — you collaborate well, communicate openly, and support the people around you
Comfortable working independently in a remote environment while staying connected and accountable to the team
Experience with an agency management systems is a plus
Ability to manage multiple and adapt to a high volume work flow.
***Only applicants that complete the assessment, problems solving questions and short answer questions here will be considered for the position****
Service existing clients with requested policy changes, endorsements, and coverage updates in a timely and accurate manner
Issue Evidence of Insurance and related documentation to loan processors and mortgage partners quickly and professionally
Build and maintain strong working relationships with Loan Officer partners, responding to their requests with urgency and accuracy
Collaborate daily with the Ameriguard service team to ensure consistent, high-quality client experiences across every touchpoint
Deliver a five-star experience to every client, lending partner, and teammate — every single time
Maintain accurate client records and policy documentation within the agency management system
Communicate proactively with clients about their coverage, policy status, and any changes that affect them
Manage a high volume of service requests while staying organized, responsive, and detail-oriented