Join Allstate Insurance - Cullen Insurance Agency, a reputable insurance agency dedicated to serving the community in Palmdale, California. At our agency, we value personal connections and aim to provide exceptional service to our clients. While remote work is not an option, our office environment is welcoming, inclusive, and focused on growth.

As a Customer Service Representative, you will be the face of Cullen Insurance Agency, assisting clients with their insurance needs, addressing inquiries, and resolving concerns in a timely and professional manner. Your role will be crucial in maintaining client satisfaction and fostering positive relationships with our policyholders.

If you are a customer-centric individual who enjoys helping others and thrives in a collaborative and supportive team environment, this is the perfect opportunity for you to join our dedicated team at Allstate Insurance - Cullen Insurance Agency.

Salary Range: $40,000.00 - $50,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and team members.

Customer Focus: Strong customer service orientation with a proactive approach to problem-solving and issue resolution.

Organizational Skills: Ability to manage multiple tasks efficiently and prioritize workload effectively.

Team Player: Collaborative and supportive team player who contributes to a positive work environment.

Detail-Oriented: Strong attention to detail to ensure accuracy in customer interactions and policy processing.

Client Support: Address customer inquiries, provide policy information, and assist with claims processing.

Policy Updates: Handle policy changes and updates accurately and efficiently.

Problem Resolution: Resolve client issues and complaints in a timely and effective manner.

Documentation: Maintain accurate records of customer interactions and transactions.

Collaboration: Coordinate with team members to ensure seamless customer service delivery.

Continuous Improvement: Stay informed about insurance products and industry trends to better assist customers.

Join Allstate Insurance - Cullen Insurance Agency, an industry leader in insurance, where professionalism meets energy. Our dynamic team is dedicated to protecting what matters most to our clients. Explore opportunities with us and harness your skills in a fast-paced and rewarding insurance environment.

Join Allstate Insurance - Cullen Insurance Agency for a high-energy, professional journey in the insurance industry. We are more than a company; we are a family committed to protecting what matters most. Grow with us in a dynamic environment where your talents are valued and success is celebrated. Elevate your career with us today!