Are you ready to join a team dedicated to providing top-notch customer service? Look no further than Allstate Insurance - Cullen Insurance Agency! Located in the heart of Spokane, Washington, our office is a hub of community engagement and professional growth.

As a Customer Service Representative, you will be the first point of contact for our valued clients, offering solutions, answering questions, and ensuring their experience with us is seamless. Your positive attitude and dedication will make a significant impact on our team and the individuals we serve.

If you thrive in a fast-paced environment, value teamwork, and are committed to delivering exceptional service, we welcome you to apply and become a vital part of our mission at Allstate Insurance - Cullen Insurance Agency!

Salary Range: $42,000.00 - $55,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Monthly Employee Appreciation Lunch

Team Meetings

Weekends Off

IRA Contribution

Long-Term Career Growth

Customer Service Experience: Previous experience in customer service, P&C License required

Communication Skills: Excellent verbal and written communication skills, with a focus on active listening and clear articulation.

Problem-Solving Abilities: Strong problem-solving skills and the ability to resolve customer issues effectively.

Attention to Detail: High level of attention to detail and accuracy in handling customer inquiries and requests.

Team Player: Ability to collaborate with team members and support a positive work environment.

Professionalism: Demonstrate a professional demeanor and uphold the values of the agency in interactions with clients and colleagues.

Client Support: Provide exceptional customer service by assisting clients with inquiries, policy changes, and claim resolutions.

Issue Resolution: Address and resolve customer concerns promptly and effectively to ensure a positive experience.

Policy Management: Assist clients in understanding their insurance coverage, making changes to policies, and renewing policies as needed.

Documentation: Maintain accurate records of customer interactions, transactions, and communications.

Product Knowledge: Stay up-to-date on insurance products, services, and industry regulations to provide accurate information to clients.

Join Allstate Insurance - Cullen Insurance Agency, an industry leader in insurance, where professionalism meets energy. Our dynamic team is dedicated to protecting what matters most to our clients. Explore opportunities with us and harness your skills in a fast-paced and rewarding insurance environment.

Join Allstate Insurance - Cullen Insurance Agency for a high-energy, professional journey in the insurance industry. We are more than a company; we are a family committed to protecting what matters most. Grow with us in a dynamic environment where your talents are valued and success is celebrated. Elevate your career with us today!