If you are looking to join an agency that truly cares about their employees, invests in professional development and still believes the customer's needs come first. Join our team!

We are GROWING and seeking to add a strong customer service representative with at least 2 years of prior, recent, Allstate service experience to the team as a 100% remote position.

Our agency prides itself on exceptional customer service! Additional position is to accommodate the growing client base as well as the ability to proactively reach out on reviews and cross sale opportunities (additional commission opportunity). Service role will be responsible for the normal day to day activities (payments/endorsements) with the expectation that mini reviews are completed during those inbound calls to ensure we are meeting the clients needs. Responsible for additional, proactive insurance reviews and cross selling within existing customer household.

Prior work from home success is a plus, but not a requirement.

Life licensed and experience writing life is also a plus!

Office is on central time and regular office hours 8:30-5:30/ 9-5 on Fridays applies. Licensed in IN, IL and looking to add MI before 2023.

Salary Range: $40,000.00 - $50,000.00 per year

Benefits

• 100% Remote
• Competitive pay plan
• Friendly, team-focused work environment
• PTO
• Paid major holidays 
• IRA w/ match at 1 year - vests immediately!
• Office Hours M-T 8:30-5:30, 9-5 F. NO required nights/weekends.
• Ability to earn commission on sales and participate in agency wide monthly bonuses
• Medical Stipend (considering traditional medical benefits based on needs; so don't let that stop you from applying if a requirement)
• Paid Continuing Education and Licensing Renewals
• Eligible to earn continuing education team trip to Vegas

Advancement Opportunities

• Ability to move into senior or management positions
• Mentorship to become a business owner
• Long term career growth

• Highly motivated, disciplined, independent self-starter.
• Coach-able, sales minded professional.
• Exceptional time management and organizational skills.
• Strong communication skills, both oral and written.
• Ability to tactfully handle stressful and difficult situations.
• Uncover life / retirement needs to write or pass on to EFS.
• Provide '5 star review' quality service.
• 2 years of prior Allstate Service Experience within the last 2 years.
• Currently Licensed

• Provide exceptional customer service.
• Responds to all inquiries, cancellation requests, and sales requests timely.
• Mini review of HH at inbound interactions to ensure client profile is accurate and meets needs of client.
• Achieve cross sale goals.
• Present and explain insurance policies based on client needs and goals.