Allstate - Peter Bouchard is excited to invite you to be part of our dynamic team as a Licensed Insurance Customer Service Representative located in Lynnwood, Washington. At Allstate, we pride ourselves on creating a positive work environment that inspires and motivates our team. We value the expertise and dedication of our employees, and we are committed to your success and growth. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and guiding clients through their insurance needs with a welcoming and professional approach. You will be an integral part of our team, ensuring customers receive the highest level of service and support to meet their insurance needs. If you are a proactive problem solver with a positive attitude and enjoy engaging with people, this role is perfect for you. Join us at Allstate - Peter Bouchard and discover a rewarding career where you can make a real difference.

Salary Range: $60,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Retirement Plan

Annual Bonus

Licensing: A current and active Washington state insurance license is required for this position.

Experience: Prior experience in customer service or insurance-related roles is highly beneficial.

Communication Skills: Exceptional verbal and written communication abilities to professionally handle client interactions.

Customer Service: A strong commitment to providing outstanding customer service and exceeding client expectations.

Problem-Solving: Ability to address client needs and find effective solutions efficiently.

Interpersonal Skills: Ability to build and maintain positive relationships with clients and team members.

Attention to Detail: Keen attention to details to precisely manage client information and transactions.

Organization: Strong organizational and time management skills to handle multiple tasks effectively.

Customer Engagement: Proactively engage with clients, ensuring timely and effective communication to address their insurance needs.

Policy Guidance: Provide expert guidance on insurance policies, helping clients understand their options and select the best coverage for their requirements.

Issue Resolution: Efficiently resolve client issues and inquiries, demonstrating excellent problem-solving skills and maintaining a high level of customer satisfaction.

Policy Management: Assist clients in managing and updating their insurance policies, ensuring their coverage continues to meet their evolving needs.

Record Maintenance: Keep accurate and up-to-date records of client interactions and transactions in accordance with company policies.

Team Collaboration: Collaborate with sales and underwriting teams to ensure seamless customer service and policy accuracy.

Our company is a fast paced, local premier Allstate Agency specializing in Home, Life, and Auto insurance products. We take our job seriously and tailor our clients policies to fit their needs. We care, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff work incredibly well as a team and always put the customer first. Apply to our team today!