Join Allstate - Natalie Della Agency, a well-established insurance agency in Kissimmee, Florida. As the Insurance Office Manager, you will be an integral part of our team, ensuring the smooth operation of our office and delivering exceptional service to our clients. Our agency takes pride in providing a positive and inviting work environment where everyone feels valued and supported.
In this role, you will oversee the daily activities of the office, including managing administrative tasks, coordinating schedules, and monitoring performance. You will serve as a point of contact for clients, addressing their inquiries and concerns promptly and professionally. Additionally, you will collaborate with our insurance agents to optimize efficiency and enhance our client experience.
If you are a motivated and organized individual with a passion for leadership and customer service, we would love to hear from you. Join our team at Allstate - Natalie Delluniversita, and become a key contributor to our continued success.
Salary Range: $55,000.00 - $65,000.00 per year
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Experience: Prior experience in insurance or office management is required
2-20 License required
Leadership Skills: Strong leadership abilities with the ability to motivate and guide a team.
Customer Focus: A passion for delivering excellent customer service and building positive client relationships.
Organizational Skills: Exceptional organizational and multitasking abilities to manage office operations efficiently.
Detail-Oriented: Strong attention to detail to ensure accuracy in documentation and processes.
Communication Skills: Excellent verbal and written communication skills.
Proactive: A self-starter with the ability to anticipate needs and take initiative.
Office Management: Oversee daily operations, including administrative tasks and staff coordination.
Client Service: Provide exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.
Staff Supervision: Manage and support a team of insurance agents, including training, performance evaluation, and goal setting.
Process Improvement: Identify areas for efficiency enhancement and implement strategies to optimize office workflows.
Collaboration: Work closely with insurance agents to ensure seamless coordination and exceptional client experience.
Compliance: Ensure adherence to industry regulations and company policies.