At Allstate - Jamison Agency, we take pride in offering exceptional insurance services to our community. Located in the heart of Georgetown, Texas, we are a cornerstone of support, security, and dedication to our clients.

We're on the lookout for an enthusiastic Insurance Customer Service Representative to join our thriving team. In this role, you'll be a crucial liaison between our clients and their insurance needs, ensuring their expectations are not only met but exceeded. Our agency is committed to providing a positive work environment that fosters personal and professional growth.

This role offers a base annual salary of $45,000-$50,000 depending on experience! Plus commission opportunities to increase your earning potential to $75,000+

If you're passionate about helping others, have a knack for solving problems, and seek an opportunity to thrive in a vibrant and dynamic setting, we welcome you to apply. Come be a part of our family, where your contributions are valued, recognized, and cherished.

Salary Range: $45,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Office snacks and coffee

Community Involvement

Flexibility for Family Events

Company pays 50% of Health Insurance for Employee

Experience: Prior insurance industry experience is required

Licensing: Must have an active Property & Casualty license

Communication Skills: Strong verbal communication skills with the ability to articulate details clearly and positively.

Problem-Solving: Ability to navigate and resolve customer inquiries effectively and efficiently.

Interpersonal Skills: A friendly, approachable demeanor with a passion for helping people.

Attention to Detail: Accuracy in handling customer information and insurance policies.

Availability: Ability to work full-time on-site in Georgetown, Texas.

Professionalism: Demonstrated ability to maintain composure and professionalism in a fast-paced environment.

Client Assistance: Respond to client inquiries and provide accurate information regarding insurance policies and claims processing.

Policy Management: Handle policy renewals, amendments, and cancellations in collaboration with policyholders.

Problem Solving: Efficiently resolve client issues, ensuring high satisfaction and retention.

Information Updates: Keep client records up-to-date and accurately documented in the company's database.

Product Knowledge: Stay informed about various insurance products to better assist and advise clients.

Team Collaboration: Work closely with the sales and claims teams to deliver a seamless client experience.

The Jamison Agency is located in Georgetown, Texas, on Williams Drive near the intersection of Williams Drive and Rivery Boulevard. Our friendly staff is here to provide professional advice and partner with our clients to protect their cars, homes, businesses, lives, and financial futures. Our Agency began in 1999 here in Georgetown, and we have accumulated numerous awards and recognition from Allstate and our community for our involvement in protecting and bettering the lives of those we serve. We value our relationships and look forward to continued success! - Auto, Home, Life, Business. We are here to protect our clients now and into their future!