Allstate - Gomez Insurance Agency is a growth-focused agency built on accountability, teamwork, and consistent execution. Our culture is rooted in continuous improvement and daily development. Every team member is encouraged to take ownership of their role, contribute ideas, and push for better outcomes. We believe in setting clear goals and celebrating both individual and team success. Collaboration is at the core of how we operate. While personal production is important, we win as a team. From sales to service, every role plays a part in delivering a strong client experience and driving agency growth. Employees here value being appreciated, recognized, and rewarded for their contributions in an environment that supports growth and celebrates success.

We’re seeking a Spanish Bilingual Insurance Customer Service Representative with strong experience in servicing accounts and identifying opportunities to grow client relationships. In this role, you will manage an existing book of business, support clients with policy changes and inquiries, and proactively identify coverage needs. This is a Monday through Friday role with flexible scheduling options, offering a balance of service and light sales, supported by account rounding and retention-focused conversations.

• First-year earnings of $50,000 to $70,000
• Paid time off (PTO), paid holidays, and paid sick leave
• Flexible schedule
• Health insurance
• 401k plan
• Advancement opportunities

If you are a bilingual service professional who thrives in a fast-paced environment and wants to grow your career while making an impact with clients, apply today!

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Bonus Opportunities

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Ongoing Training Seminars

Professional Work Environment

Equipment Provided

Paid Sick Leave

• Fluent in English and Spanish (spoken and written)
• Prior insurance agency experience
• Active Property & Casualty license required
• Strong customer service and relationship-building skills
• Ability to identify and act on cross-sell opportunities
• Confident handling of client concerns with a solutions-focused mindset

• Manage and service an existing book of business, including policy changes, endorsements, and renewals
• Provide bilingual (English/Spanish) support via phone, email, and in-person interactions
• Conduct proactive coverage reviews and recommend appropriate solutions
• Follow up on client interactions to improve retention and drive account rounding
• Maintain accurate and detailed documentation in the agency management system
• Support billing inquiries and resolve client concerns efficiently

At Jose Gomez Allstate, we offer the highest quality training platform because we believe in what we do. As an award-winning agency, you can feel secure in knowing you are part of a stable and successful team working together for one common goal: helping people by making their lives better. We've grown to succeed at the top of our industry Nationwide, and have been recognized for our accomplishments and dedication to our clients. We invest in our employees to secure their personal success and career security. Our agency is committed everyday to continuous improvements by solving everyday problems for our clients, because their happiness is our own reward.