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Allstate - Gina Eubanks Agency

Customer Service Representative


Job Overview

Join Allstate - Gina Eubanks Agency, the top insurance agency in the state, dedicated to providing exceptional customer service in the heart of Minden, Louisiana. Our team values integrity, professionalism, and a commitment to helping our clients navigate the complexities of insurance with ease.

As a Customer Service Representative, you will be the first point of contact for our valued clients, assisting them with inquiries, policy changes, and claim submissions. Your role is crucial in ensuring that each client receives personalized support and guidance, fostering long-lasting relationships built on trust and reliability.

If you are a passionate individual who thrives in a fast-paced environment, enjoys helping others, and is eager to be part of a supportive team dedicated to excellence, we invite you to apply to join the Allstate - Gina Eubanks Agency today!

Salary Range: $30,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Holidays

Base Salary with Commissions & Bonus opportunities

Paid Time Off (PTO)

Mon-Fri Work Schedule

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Retirement Plan

Requirements

Customer Focus: A genuine passion for helping others and delivering exceptional service.

Communication Skills: Strong verbal and written communication abilities.

Interpersonal Skills: Ability to build rapport with clients and work effectively in a team environment.

Detail-Oriented: High level of accuracy and attention to detail in all tasks.

Problem-Solving: Ability to think critically and resolve customer issues efficiently.

Computer Skills: Proficiency in basic computer applications and systems.

Experience: Previous customer service experience is required.

MUST BE WILLING TO ACQUIRE A P&C LICENSE.

Responsibilities

Customer Inquiries: Address customer questions, concerns, and inquiries regarding insurance policies.

Claims Assistance: Assist customers with filing insurance claims and provide guidance on the claims process.

Customer Support: Provide excellent customer service to ensure a positive experience for all clients interacting with the agency.


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 105 Madison Square,Minden,LA,71055,US

About Us

Gina Eubanks Allstate Insurance is a very high achieving agency that encourages growth and opportunities for our staff.  We care, and it shows in our survey results of our clients!  Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied!  We only hire the best and most dedicated employees to our team.  We provide ongoing training and support for all of our staff.  We are looking for a confident and highly motivated individual that is interested in joining a great team!  

Gina's number one goal has always been to take care of those on her team, and this is followed closely by making sure our customers have an EXTRAORDINARY experience during every interaction with our team.  We are different than other agencies, and this starts with the professionalism and culture of our team.    

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