Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner.

To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed!

Salary Range: $15.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Weekends Off

Free Coffee

• You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license.
• Being people-oriented and self-motivated will greatly impact your overall success in this position.
• You must be able to communicate effectively and have exceptional written, verbal and listening skills.
• You must be able to use a computer and telephone system.
• You must have reliable transportation.

• Complete Binding Authority (about 40 hours).
• Past insurance experience is a plus.
• Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client.
• Must possess knowledge of computer and telephone systems in order to complete tasks.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Crystal Reagan Agency is an independently owned Allstate Agency located in Spring, Texas and serves the surrounding communities by offering personal and commercial protection products to meet the needs of each and every client.

Crystal and Ryan are a husband-and-wife team that understand the struggles that families face and take a family-focused approach with prospects, clients and employees.

As a small, tight-knit office everyone has a purpose and serves as an integral part of the team. We believe in the power of teamwork and reward all members of the team.

By joining our office, you will gain confidence in your skills as we put strong emphasis on continual training. You will also have a comfortable work/life balance as we understand that sometimes unexpected things come up that require your attention.

At our agency, we believe that success starts with people — our team and our clients. When you join us, you’re not just starting another job; you’re building a career with stability, growth, and purpose.

What Makes Us Different?

1. Competitive Pay Structure

• Enjoy a base salary for stability plus uncapped commissions and bonuses for your hard work. We make sure your income reflects your effort.

2. Career Growth & Advancement

• We’re a growing agency with opportunities to move up. Whether you see yourself leading a sales team, becoming an agency manager, or expanding into other lines of business, we’ll help you get there.

3. Warm Leads & Marketing Support

• Spend more time helping clients and less time chasing cold leads. We invest in marketing and lead generation so you have the tools you need to succeed.

4. Training & Mentorship

• No one is left to figure it out alone. We provide ongoing training, mentorship, and coaching to help you sharpen your skills and grow in your career.

5. Positive, Supportive Culture

• We celebrate wins together, encourage collaboration, and foster a team environment where you feel valued. You’re not just an employee — you’re part of the family.

6. Making a Real Difference

• Every day, you’ll help protect what matters most to families, individuals, and businesses in our community. It’s not just a paycheck — it’s work that matters.

What We’re Looking For

We’re seeking motivated, licensed sales professionals who are:

• Driven to succeed and grow
• Great at building relationships
• Passionate about helping people find peace of mind

Ready to Join Us?

If you want a career that combines financial opportunity, stability, and purpose — plus a team that supports you every step of the way — this is the place for you.

Apply today and take the next step in your insurance career!