Allstate - Ben Bucher Agency

Licensed Insurance Customer Service Representative


Job Overview

A Service Role Where You’re Valued & Supported

Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. That’s NOT how we do things at Bucher Family Insurance.

We know that great service reps make all the difference in client retention and agency growth. That’s why we give you the tools, autonomy, and work-life balance you deserve.

This is an in-office position in Fort Wayne, IN.

Why You’ll Love Working Here

  • Stable & Competitive Pay: We believe in rewarding great work.
  • Real Relationships: You’ll focus on keeping clients happy
  • A Team That Has Your Back: Work in an office where your contributions are valued.
  • Growth Opportunities: We’re committed to supporting our team’s personal and professional growth.
  • Work That Feels Meaningful: You’re not just answering phones—you’re protecting families.

Salary Range: $50,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Paid Family Leave

Paid Holidays

Annual Wellness Screenings for Employees and Partners

Continuous Growth and Learning Envoirnment

Amazing Culture

Requirements
  • P&C Insurance License (If you don’t have one, this isn’t the role for you—yet.)
  • At least 1 Year of Insurance experience
  • Ability to work in our Fort Wayne, IN office every day
Responsibilities
  • Assist policyholders with questions, changes, and coverage needs
  • Proactively offer solutions to help clients feel secure and supported
  • Work closely with our Service Manager to ensure seamless service
  • Handle policy renewals, endorsements, and claims support
  • Stay on top of industry changes and new products

Who Thrives Here?

  • Someone who loves helping people and solving problems
  • A detail-oriented, organized professional
  • A strong communicator (verbal and written)
  • A team player who enjoys a positive, collaborative work environment

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 4304 Flagstaff Cove,Fort Wayne,IN,46815,US

About Us

Bucher Allstate is not only one of the fastest growing Allstate agencies in the country, we also pride ourselves on being one of the happiest places to work. With a focus on positive, supportive culture, you'll find not only great managers, but teammates who will lift you up to your potential. Check out our jobs available and our social media below!


Apply Here


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