Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representatives are responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, rounding accounts to ensure that all clients are appropriately covered, and answering any questions our clients may have.

 

Salary Range: $45,000.00 - $65,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

• Property & Casualty License required.
• Commercial Lines Insurance experience strongly preferred. 
• Excellent oral and written communication skills.
• Exceptional organizational skills, thorough, and detail-oriented.
• Intermediate computer and technology proficiency. 

• Receive, quote, and process renewal business as well as receive completed new business submissions from Account Executives.
• Maintain contact with clients throughout the year to cultivate and preserve relationships.
• Keep up to date on client account changes through account review and steady client contact.  
• Process renewals, policy change requests, and issue insurance documents as needed.
• Maintain knowledge of all products in order to advise clients accurately. 

We are a family run agency that has been in business since 1881 and is currently operated by the fourth and fifth generations. With that longevity comes loyalty and trust within the company. We are dedicated to providing personalized service to our clients, as they are our top priority. Community involvement is also important to our company. Many of our staff take an active part in civic, charitable, and philanthropic activities as we recognize the significance of giving back. In addition to our service to clients and community, we remain a strong presence within the insurance industry. We are committed to staff education and encourage our staff to keep up to date on the ever changing industry trends.