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Alexandra Rivera Farmers Insurance Agency

Customer Service Representative


Job Overview

Our office is expanding and we are looking to hire the right individual to join our outstanding service team. We are currently seeking to fulfill a part-time position. Our Insurance Customer Relations Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required, this is an entry level position for someone with the desire to grow into a career. 

With our insurance office's extensive customer care work, a successful sales structure and our amazing products and services, you will be set up for success.

We are looking for someone to work about 20-30 hours a week.

This a great position for someone who is in college or is looking for a part time job with the ability to switch to a full time position

If you are ready to build your insurance career in our client oriented, fast paced office, apply today to learn more.

 

Salary Range: $16.00 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Excellent Communication/interpersonal skills.
  • Strong communication skills, both oral and written.
  • Ability to tactfully handle stressful and difficult situations.
  • Insurance License is not required to apply but will be needed.
  • Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Ask each customer for referrals and explain our referral program.
  • Answer incoming phone calls on the first ring.
  • Provide exceptional customer service and support.

Remote Type: No
Job Type: Part-Time
Job Category: Customer Service Representative
Location: 11175 Azusa Court Suite 110,Rancho Cucamonga,CA,91730,US

About Us

Welcome to the Alexandra Rivera Insurance Agency, where we are a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.

Alexandra Rivera Insurance Agency is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter. Located in Rancho Cucamonga, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!

Why Join Us

At Alexandra Rivera Insurance Agency, we believe in empowering our team through a vibrant, energetic culture that thrives on professional growth and collaboration. As a leader in the insurance industry, we are dedicated to serving our clients with integrity and innovation. Join us to enjoy a dynamic work environment, competitive benefits, and opportunities for advancement. Here, your contributions matter, and your career can flourish. Choose us to be part of a mission-driven agency that values excellence and teamwork!

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Phone: 909-347-0664

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