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Alejandro Ortiz - Farmers Insurance Agency

Insurance Customer Service Representative


Job Overview

Hey there, thrill-seeker! At Ortiz Insurance, we're not your average insurance company – we're a daring bunch on a mission to create peace of mind and save the day for our customers! With close to a century of legendary service, we're the pioneers of protecting what matters most, from wild homes to speedy vehicles and sky-high dreams.

But guess what? We've got a secret weapon – YOU! We need your awesome language skills to conquer new horizons and connect with our Spanish-speaking amigos. As a Bilingual Virtual Customer Service Rockstar, you'll unleash your power to deliver stellar service from anywhere you choose to roam!

Salary Range: $18.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Friendly Work Culture

Team Building Exercises

Requirements
  • Prior experience in Property and Casualty Insurance
  • Must have a California Property and Casualty License
  • Must Be Fluent in English and Spanish
  • Excellent communication and interpersonal skills
  • Proficient in using technology and familiar with CRM software
Responsibilities
  • Unmasking Amigo Woes: Answer the call and swoop in to assist Spanish-speaking customers via phone, email, and chat.
  • Turbo-Charged Info: Share your bilingual expertise on insurance policies, coverage options, and claims procedures like a true language wizard.
  • Skyrocket Solutions: Use your friendly and empathetic approach to zap problems into oblivion and turn frustrated customers into raving fans.
  • Justice League Collaboration: Team up with a dynamic crew to ensure top-notch customer experiences across the universe.
  • Super-Smart Moves: Stay ahead of the game with knowledge on Farmers Insurance products and services to be the go-to superhero for our clients

Remote Type: No
Job Type: Part-Time
Job Category: Customer Service Representative
Company Location: 2019 E ORANGETHORPE AVE PLACENTIA, CA 92870
Job Ad Location: PLACENTIA, CA 92870, US

About Us

Our agency is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. Ready to shine and make an impact? Apply now to become an Event Booth Superstar with Farmers Insurance and help us create unforgettable experiences!

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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Contact Us

Phone: 714-985-9934