Join Al Bourdeau Insurance Agency, a leading insurance agency that is seeking a talented individual to join our team as a Commercial Lines Account Manager. We are located in Fort Gratiot, Michigan.

As a Commercial Lines Account Manager, you will play a key role in our agency's success by supporting the Commercial Lines Agents with existing and newly established commercial clients and will assist and nurture existing commercial clients.

We are looking for a detail-oriented and organized individual who has a strong understanding of commercial insurance policies and procedures. A positive and inviting demeanor is important as you will be interacting with clients and providing assistance as needed.

Salary Range: $30,000.00 - $40,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Office Keurig Coffee

Office Potlucks

Employee Meet-Ups

Community Involvement

Community Volunteering

Casia; Dress

Paid Holidays

In-Office Work Bonus

Charity Events

Family-Focused Agency

• At least 1 year prior experience in the property and casualty insurance industry

• High school diploma

• Extremely people-oriented

• Very comfortable using modern web-based services

• Proficient with recent versions of Microsoft Windows, Microsoft Word, and Microsoft Outlook

• Proficient in typing

• Good organizational and communication skills

• Able to multi-task

CL Account Managers work as a team. Their main role is to assist commercial clients with claims, changes to their policies, update underwriting information, policy audits, billing & payment support, premium financing, certificates of insurance, responding to underwriting demands, and being advised on important factors affecting coverage and cost, as examples. Generally, the account manager is asked to perform the activities that would otherwise occupy the time of an agent unnecessarily and to keep agents informed about their accounts.

Agents require assistance from the Commercial Lines Account Manager in areas such as renewal processing, preparation of renewal applications, renewal marketing, record keeping, policy changes requested by clients, retrieval of insurance documents from Agency and insurer systems. Generally, the account manager is asked to perform the activities that would otherwise occupy the time of an agent unnecessarily and to keep Agents informed about their accounts.

The Commercial Lines Account Manager will have substantial contact with client business owners and their support staff, and must demonstrate outstanding interpersonal skills. The account manager must enjoy the challenge of developing and maintaining a positive and productive working relationship with both clients and Agency staff, and must be capable of maintaining an upbeat and helpful attitude even when dealing with demanding or sensitive clients.

Most work done by the commercial account manager is highly technical and requires substantial skills with computer software used for rating, policy administration, word processing, spreadsheets, electronic mail, and so on.

Insurance Agency located in South East Michigan