Our insurance agency, located in Union, MO, is growing and we are looking to fill two positions on our customer service team. We need professionals committed to providing an exceptional insurance experience whether it's something as simple as emailing a client their ID Card or as complex as Splitting/Combining a Household. If you're a details person who's committed to providing outstanding service for our clients and our sales team and you want to be a part of a fun, winning, and competitive culture, we want to hear from you!

Agency Core Values

• Family-Oriented
• Client-Focused
• Self-Driven
• Growth Mindset
• Fun

Salary Range: $41,600.00 - $62,400.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Hands on Training

Career Growth Opportunities

Drama-Free Workplace

Generous Paid Time Off

Mon-Fri, 8am-5pm Schedule

Leadership Path

• Must complete the personality assessment and problem solving quiz. We will not reach out for an interview until both are 100% complete.
• Must be coachable and able to follow directions.
• Must have a positive attitude with a growth mindset.
• Must be able to talk on the phone, answering inbound calls and making outbound calls.
• Must have strong interpersonal communication skills and be detail oriented.
• Must be able to handle multiple clients over the course of a day.
• Must be dependable, trustworthy, and ethical.
• Office experience or a client-facing background is a plus.
• Insurance experience preferred but not required.

Obtaining an insurance license will be required before starting and we can help provide you with inexpensive training materials.

• Talk to leads and clients over the phone.
• Develop insurance quotes using computer-based software.
• Complete multiple service transactions in one day.
• Maintain a strong work ethic with a commitment to improving every day.
• Provide prompt, accurate, and friendly client and sales team support.
• Establish relationships with clients and follow up as needed.
• Work as a team to hold yourself and others accountable to their goals.
• Work each day to hone your craft as an Insurance Client Services Representative.

Founded in 2018, Bailey Insurance Agency offers a variety of insurance products to protect our client's most-valued assets. We think diversity is the key to growth, so we endeavor to provide every kind of insurance you can find on the market, from auto, home, umbrella, life, health, and Medicare to small business liability, group benefits, and large commercial insurance packages.

We focus on educating our clients so they feel comfortable making insurance-related decisions. Insurance is often times considered your best defense, and like any good team, we think it's important to play offense as well. Whereas some companies only take your money, we want to help you grow your portfolio by offering products such as investments, annuities, mutual funds, IULs, VULs, and more.

We love our clients and we love our team. We have each other's backs through thick and thin and we strive to make every interaction meaningful and fun. We believe in ALWAYS doing the right thing, even when the right thing is hard and uncomfortable. We hold ourselves to a high standard and are committed to personal and professional growth which leads to a high-performing, positive company culture.

OUR CORE VALUES

Family Oriented - Client Focused - Self-Driven - Growth Mindset - Fun