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Adion Financial Group

Client Advisor


Job Overview

You don’t want a job where you just “answer emails.”

You want to be trusted with real responsibility.

You already have insurance experience. You understand policies, endorsements, billing questions, claims processes. You’ve supported clients before and you know how important clear communication is when someone is protecting their home, car, or business.

Now you’re ready to join a U.S.-based agency that operates at a higher level.

Adion Financial Group is a fast-growing, technology-first insurance agency operating in 25+ U.S. states. For over 10 years, we’ve built our reputation on guiding families and business owners through smart insurance decisions with professionalism and care.

As we continue to scale, we are expanding our remote international team in El Salvador and seeking experienced insurance professionals who are ready to grow with us.

This is not an entry-level role.

This is for someone who already understands insurance and wants to sharpen their career inside a high-performing U.S. agency.

Salary Range: $1,200.00 - $1,450.00 per month

Benefits

Monthly Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Performance Incentives

Stable, Long-Term Position with a U.S. Company

Company-Provided Equipment

Requirements

We’re looking for experienced professionals who meet the following:

• Minimum 1 year of insurance experience (required)

• U.S. insurance quoting or servicing experience strongly preferred

• C1-level English communication skills (spoken and written)

• Minimum 2 years of customer service experience

• Strong attention to detail and organizational skills

• Ability to multitask in a fast-paced remote environment

• Professional demeanor and confident communication style

• Bachelor’s degree preferred

• Reliable Fiber Optic internet connection (minimum 50 Mbps)

• Dedicated home office setup

Responsibilities

• Communicate with U.S.-based clients and insurance carriers in a timely, professional manner

• Process endorsements, issue certificates, and assist with billing inquiries

• Track and support claims handling

• Maintain and update client files in CRM and cloud systems

• Support Client Account Managers with policy servicing tasks

• Cross-sell additional coverage where appropriate

• Generate referrals and 5-star client reviews

• Handle phone, email, and project-based assignments

• Deliver a consistent, high-level customer experience

You will not just “handle tickets.”

You will represent the agency’s brand with every interaction.


Remote Type: Fully Remote
Job Type: Full-Time
Job Category: Customer Service Representative
Location: Glastonbury,CT,06033,US

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