This job is paused and not accepting any applications
Addwire Network LLC
CUSTOMER SERVICE
Job Overview
- Established in 2012. Conceived in 2012 Addwire business website solutions began designing websites for small businesses and corporations alike. At first we only hosted websites, and as the years
Salary Range: $17.00 - $26.00 per hour
Benefits
Hourly Base Salary Based on Experience
Work from Home
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Paid Time Off (PTO)
Requirements
- High School Diploma or equivalent required
- Excellent interpersonal and communication skills
- Basic computer skills in various software and web-based applications
- Proficient in Microsoft Office
- Strong attention to detail and follow through
- Work in a team-based environment
- Work with limited directions, learning the system and being proactive
- Strong attention to detail
- Ability to handle challenging situations professionally and exercise exceptional judgement
- Ability to work both independently and in team settings
- Rare, limited to required training and coverage for nearby stations
- Ability to stand and walk for long periods of time on hard and uneven surfaces
- Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds
Responsibilities
- Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance
- These associates learn about products using our tools, and provide information to customers in order to sell an entire project
- Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments
- Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
- Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
- Reschedule unserviced accounts within 24 hours
- Participate in quality assurance processes, programs and initiatives
- Safeguards customers privacy and other proprietary information
Remote Type:
Fully Remote
Job Type:
Full-Time
Job Category:
Customer Service
Location:
Hilliard,OH,43026,US
About Us
Established in 2012. Conceived in 2012 Addwire business website solutions began designing websites for small businesses and corporations alike. At first we only hosted websites, and as the years