Are you looking to make a difference in people’s lives? Farmers Insurance - Malone Agency in Fairhope, Alabama, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Customer Service Representative. You will have the opportunity to utilize your customer service skills while growing your career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in Insurance. Are you an experienced customer service representative? Awesome! We would love for you to bring your established skills to Farmers Insurance to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. If you’re ready to grow your career and your knowledge in the industry, apply today!

Salary Range: $35,000.00 - $45,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Strong communication skills, both oral and written.
• No insurance experience required but must be willing to learn

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Immediately greet all customers, entering the office, in a friendly and helpful manner.