AAA Minneapolis Insurance Agency
Insurance Sales & Service Manager
Job Overview
Join AAA Minneapolis Insurance Agency as our Insurance Sales & Service Manager! This role offers the flexibility of working remotely while maintaining a strong connection with our collaborative team.
As a key leader in our organization, you will be responsible for recruiting, leading, and developing our insurance sales and service team to drive sales growth, retention, and exceptional customer service. You’ll oversee sales processes, coach team members, and implement best practices to ensure operational efficiency and revenue growth.
We foster a culture of positivity and inclusivity, where employees feel supported and valued. If you are a strategic sales leader with a passion for team development, process execution, and delivering measurable results, we’d love to welcome you to our team!
Are you a newer Sales Manager looking to grow your leadership career? Your base salary will start around $95,000, plus bonus opportunities
Are you an experienced Sales & Service Manager looking for a fresh opportunity? Your base salary will start around $110,000, plus bonus opportunities.
Salary Range: $100,000.00 - $120,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Hands on Training
Parental Leave
Disability Insurance
Life Insurance
Career Growth Opportunities
Retirement Plan
Evenings Off
Requirements
- Active Property/Casualty and Life/Health insurance license required.
- Bachelor’s degree in Business, Marketing, or related field preferred.
- 5+ years of experience in insurance sales & customer service, with 2+ years in a leadership role managing sales and service teams.
- Proven track record of meeting or exceeding sales targets in an insurance agency setting.
Responsibilities
- Team Leadership & Development – Recruit, train, and coach a high-performing sales and service team, driving success through clear KPIs and ongoing development.
- Sales Strategy & Execution – Implement a structured, repeatable sales process to maximize efficiency, conversion rates, and new business growth.
- Cross-Selling & Revenue Growth – Identify and act on cross-sell opportunities, increasing policy-per-customer ratios and overall agency profitability.
- Customer Experience & Retention – Oversee seamless policy servicing and renewals, ensuring top-tier customer satisfaction and proactive retention strategies.
- Sales & Service Metrics – Monitor key KPIs (close rates, retention, sales per rep) and optimize processes using CRM and analytics tools to drive results.