We are seeking an experienced and client-focused Commercial Lines Account Manager to service and manage a portfolio of business clients across diverse industries. This role requires a strong knowledge of commercial insurance products, excellent organizational skills, and a commitment to delivering exceptional service. You will handle renewals, process policy changes, quote new business, and provide expert guidance on coverage and risk management strategies. Sign on bonus.

Salary Range: $62,000.00 - $72,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

401K

Hands on Training

Weekly Team Meetings

Teambuilding Events

Home and Work life Balance

Appreciation Lunches

Paid Holidays

Commission Opportunities

Career Growth Opportunities

Advancement Opportunities

Sign on Bonus

Networking Events

Collaborative Work Environment

• Minimum 2 years of experience in commercial lines insurance.

• Active Massachusetts Property & Casualty license (licensing assistance available.)

• Strong understanding of commercial insurance products, including General Liability, Property, Workers’ Compensation, and Commercial Auto.

• Proficiency with agency management systems and carrier portals.

• Excellent communication, customer service, and relationship-building skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Manage a book of commercial clients, ensuring high retention and satisfaction.

• Handle renewals, endorsements, cancellations, and certificates of insurance.

• Provide coverage recommendations and proactive risk management support.

• Maintain accurate client records in the agency management system.

• Quote new business and assist producers with proposals.

• Communicate with carriers on underwriting, claims, and service issues.

• Build and maintain strong client relationships through proactive outreach.

• Answer telephone calls, greet clients, and prepare conference rooms for meetings.

• Process incoming and outgoing mail according to agency guidelines.

• Keep workstations, lobby, and conference areas organized and presentable.

• Update reports, maintain files/databases, and assist teammates as needed.

We specialize in a variety of insurance solutions to help you find the protection you need. Your risks are unique to you, so you need coverage that’s designed for you—no one else. We use our 24+ years of insurance experience to help you understand your needs so we can help you find a policy from one of the several top-rated insurance companies we represent. We have a passion for more than just insurance. Finding you a policy isn’t the only thing we do at 4 Insurance LLC. We also dedicate ourselves to serving you, our community, and other business leaders. In fact, even though our agency was founded back in 2021, we’re already award-winning for all of the great work we’ve done in our community, earning the title of Women Business of the Year from the North Shore Latino Business Association. Our passion is service—to our clients, to our community, and to you. The Independent Agency Advantage Here’s what makes our insurance agency different.

At 4 Insurance LLC, we believe in empowering our clients with tailored coverage that fits their unique needs. Our energetic team cultivates a culture of innovation, professionalism, and integrity, ensuring that every policy provides peace of mind. With a commitment to excellence and continuous improvement, we stand out in the insurance industry by prioritizing customer satisfaction and community engagement. Join us to be part of a dynamic team where your contributions make a real difference!