Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

Who WE Are: ?

At 206 Global, image is very important to us, and we know that it is also very important to our clients. Knowing exactly how your brand is viewed in the marketplace, this will help us to make the changes if needed to effectively improve your brand’s reputation with its customers.

We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! ??

If this sounds like something you would like to join for a long-term career move, apply today!?

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Pay: From $22.00 per hour

Schedule:

• Monday to Friday

Experience:

• Client Success: 1 year (Preferred)
• Office management: 1 year (Preferred)

Work Location: One location

Salary Range: $22.00 per hour

Benefits

• High school diploma or equivalent.

• Prior customer service experience preferred, not required.

• Upbeat and outgoing personality.

• Positive attitude.

• Good communicator and team player.

• Problem-solving and conflict resolution skills.

• Able to accomplish a variety of tasks in an efficient, organized manner.

• High School Diploma or GED; no previous experience required.
• Records maintenance skills.
• Ability to maintain calendars and schedule appointments.
• Ability to understand and follow specific instructions and procedures.
• Ability to prepare and print routine correspondence, labels, and/or other basic written material.

• Answers telephones, routes calls, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required.

• Opens and routes incoming mail; distributes correspondence and other material to department staff/faculty.

• Performs a variety of routine assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; types and mails form letters.

• Copies and/or duplicates materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles for the unit.

• Establishes, maintains, processes, and/or updates files, records, and/or other documents.

• May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position.

• May schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position.